Hello!
Today I would like to offer a tip on how to instantly boost up your salon's overall friendliness. There are only a few salons that I went into that actually offer refreshments and snacks. Do you own a coffee maker or do you have an awesome apple cider recipe? Why not make your client's wait a bit more pleasant by offering them a snack or a homemade recipe? Do you have a favorite herbal tea? A cultural snack that you would love to share? It does not cost that much and it's a great way to create a relaxing, friendly environment. It's also a start conversation starter:
"This beverage is delicious! Is this your personal recipe?"
Clients can start conversations with each other and when a newcomer walks in, it's a great sign to see customers chatting with each other! How friendly and warm a salon's environment is can really affect your customer retention!
Hope that helps! Want to know some of my favorite beverages? Comment below and I would love to do a blogpost on my home recipes!
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